Personalized Attention
Dedicated support and direct communication with people who understand the customer’s freight and operating requirements.
Customer and compliance systems
Select the Superior program assigned to your account.
About Superior
Since 1992, Superior Freight Services has coordinated transportation, warehousing and customer visibility programs with direct access to the people responsible for the work.
Established in 1992
Superior Freight Services supports domestic and international freight forwarding, project coordination, warehousing and fulfillment. The operating scope is defined around the customer’s cargo, suppliers, destinations, service requirements and reporting needs.
SUPGL, Superior’s customer visibility platform, can connect purchase orders, shipments, orders, inventory, documents, costs, alerts and performance information to the logistics activity behind them.
A coordinated approach
Superior combines operational coordination with customer-specific technology. That allows a program to be managed by the same organization responsible for the underlying transportation, warehouse or supply-chain activity.
The company remains focused on practical execution: understand the requirement, select the right service partners, communicate clearly, address exceptions and give the customer access to the information needed to manage the work.
Why Superior
Dedicated support and direct communication with people who understand the customer’s freight and operating requirements.
An independent structure allows practical decisions and program adjustments without unnecessary layers.
Carrier and routing choices can be evaluated around the shipment rather than a single preferred network.
Customers work with a responsible Superior team while international movements are coordinated with selected partners.
Small and midsize customer programs receive the attention required to solve problems and keep freight moving.
How we work
The exact services, parties, data and reporting are defined for each customer program.
Review cargo, suppliers, lanes, timing, facilities, service issues and the information the customer needs.
Define the transportation, warehouse, partner, technology, document and reporting workflow.
Manage responsible parties, milestones, communication, exceptions and customer commitments.
Use operating experience, reporting and customer feedback to improve the program as needs change.
Leadership
Superior’s leadership team supports customer programs, operating performance and long-term company development.
CEO / President
Chief Financial Officer
Vice President of Operations
Vice President Sales
A practical differentiator
SUPGL is part of Superior’s service—not a disconnected software subscription. Customers can use the platform alongside the operations team responsible for the underlying program.
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Industry and compliance relationships
Superior maintains industry and compliance relationships that support forwarding, air cargo and supply-chain operations.
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Superior can review the transportation, warehouse, visibility and reporting requirements that matter to your operation.